One of the reasons that Leisure Getaways Incorporated has become such as successful and reputable company is due to the customer service that they provide. Customer service has always been an important part of business development for many years, which has made it a point of focus for business academia.
Customer service can be defined as the provision of a service to a customer before, during, and after a purchase. It is important to note that customer service begins even before they become an official customer. While it may make more sense to call that potential customer service, the term is used to refer to the general culture of a business when dealing with all prospective customers.
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Customer service plays an important role in a company’s ability to generate income. That is because a business is based on reputation, and word-of-mouth is still the most powerful form of advertising that exists.
A good customer service experience can be passed on to hundreds of people. While a bad one can reach many more. Customer service is so important because ultimately it is the customer that dictates the success of the business. That is why any serious business makes customer service a big priority. Keeping customers informed and involved is a great way to grow a business and make it more profitable.
Leisure Getaways is a company that wants to provide valuable experience. They offer vacation services that are meant to make the process easy, and affordable. Customer service is one of the most important focuses of the company.